Jamf Pro
View your enrolled Apple devices while interacting with tickets to streamline management and support.
- Link devices to users: Easily link devices to user tickets, allowing agents to access detailed information from Jamf Pro about the user's device during interactions, enhancing communication efficiency.
- View device details: Once a device is linked, access up-to-date data across dozens of fields without leaving Deskpro, providing comprehensive insights for better support.